Sri Lanka Association for Quality (SLAQ).
General Systems Company, Inc
Pittsfield, MA USA.
As President of the General Systems Company and Founding Chairman of the International Academy for Quality, it is a great privilege for me to send mt greetings to this important 4th National Quality Convention of the Sri Lanka Association for Quality.
Quality has, of course, been becoming one of the center points for management and business success in today's very demanding international economy. It is clear from our experience that success of twenty first century organizations comes from their innovative leadership of what we now think of as their quality assets: that is, their processes; their genuine partnerships with suppliers; and, their human resource skills.
Total quality Management is what we have termed this new integrated business model and strategy. It is what we have found from our business experience throughout the world to be key to competitive leadership in profitability and growth today. It is a foundation for the twenty first century quality of management as well as of products that creates business benefit from today's new global market opportunities and is a key in economic, social and humanistic development of nations.
I am sure that such interest and leadership will be discussed and emphasized in your fine convention.
I want again to express my good wishes to all of my colleagues and friends in quality at this convention followed by exhibition who share with me dedication to the spirit of quality leadership that is so important to our work, to our organizations and to our lives.
President & CEO,
General Systems Company, Inc,
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